The Challenge

The financial services industry is moving in a highly competitive market. Start-ups and new technologies are changing existing business models. In addition, there is a strongly growing volume and a strict regulatory environment. In order to keep ahead of the competition, business processes must be monitored efficiently and risks minimized. Often, business process management (BPM) tools are used for this, but they are usually not integrated across the organisation. Most incidents are reported AFTER they occur, which is a high risk to financial institutions from a business and compliance standpoint.

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HCL DRYiCE iControl – the Performance Solution from NetDescribe

In order to counter these risks and increase efficiency, financial services institutions must be able to efficiently monitor processes in real time. DRYiCE iControl is specifically designed to give companies a comprehensive end-to-end view of business processes. They need to know WHEN something goes wrong WHEN it happened and WHERE the problem occurred in the process. With DRYiCE iControl, companies can respond quickly and effectively to all kinds of problems.

DRYiCE iControl enables real-time business flow monitoring against business-relevant objectives and is used daily around the clock by operations and IT staff to ensure the smooth running of critical business processes.

It is an operational intelligence product that provides powerful horizontal process flow visibility. DRYiCE iControl provides deep, detailed and highly customizable visibility into various process parameters as different events occur in the process chain.

By creating meaningful views for business and IT flows, iControl helps you respond quickly and effectively. It is next-generation business flow intelligence powered by Splunk.

  • Process designer
  • Standardized target types
  • Business scheduling
  • Real-time performance monitoring
  • Operational reporting
  • Anomaly detection
  • Smart dashboards
  • Impact drilldown

DRYiCE iControl is the first end-to-end payment monitoring solution that delivers real-time performance visualization. With a top-down view of payment flows, iControl focuses on key performance indicators and service level targets.

With iControl, organizations can not only monitor payment processes on a silo basis, but also generate comprehensive analytics that provide actionable intelligence to predict, prevent and remediate potential issues.

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